creative communications
word on the street
public relations
relationship marketing
customer experience analysis
fundraising and special events
customer experience analysis


The unique experience your clients have with your business often comes from unexpected places: client invoices, your phone system, how long it takes to answer an email, whether or not parking is available. They may not have much to do with the quality of your core product or service, but they are important factors in how it is your clients feel about the process. Every touchpoint a client has with your business is an opportunity to communicate what you do and how well you do it. You can trust ClairStone Communications to carefully evaluate every client interaction and recommend creative solutions for an optimal experience.